Yes, curbside pickup is available at Petco Utica. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Utica Petco at (586) 697-9039 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Utica Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (586) 697-9039 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (586) 697-9039.
Helpful Staff
Many customers praised the staff for being friendly, knowledgeable, and eager to assist. Reviews highlighted employees who provided excellent service, such as helping with fish tank setups and offering advice on pet care.
Clean Environment
The store is frequently described as clean and organized, contributing to a pleasant shopping experience. Customers appreciated the tidy layout and the overall atmosphere of the store.
Mixed Grooming Experiences
While some customers had positive experiences with grooming services, noting excellent outcomes and kind staff, several others reported issues such as high prices and unsatisfactory service, indicating a need for improvement.
Concerns About Animal Care
Several reviews raised serious concerns about the health and treatment of animals in the store, particularly fish and cats. Customers reported instances of sick fish and poor handling of cats, suggesting a need for better animal care practices.
Customer Service Issues
A number of reviews highlighted negative experiences with customer service, including rude staff interactions, unhelpful responses, and issues with order fulfillment. These complaints indicate a pattern of dissatisfaction that needs addressing.
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