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Yes, curbside pickup is available at Petco Portage. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Portage Petco at (269) 321-0719 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Portage Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (269) 321-0719 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (269) 321-0719.
Helpful Staff
Many customers describe the staff as friendly, professional, knowledgeable, and willing to explain products, animal care, fishkeeping, and pricing. Several employees are also praised for making grooming, veterinary, and first-time pet-owner visits comfortable.
Store Selection
Customers frequently appreciate the variety of food, supplies, fish, aquariums, and other pet products, along with convenient online ordering and price matching. The store is often described as clean, organized, and welcoming, though some shoppers note thinner stock in certain categories.
Grooming Experiences
Grooming results are inconsistent. Several customers praise specific groomers for careful handling and quality work, while others report uneven trims, missed areas, unexpected shaving, poor finishing, or price concerns.
Animal Policies
Several customers value staff who prioritize animal welfare, but others report frustration with denied fish, reptile, hamster, or gecko purchases and explanations they considered dismissive. Multiple reviews also raise concerns about animal housing, aquatic-system cleanliness, sick or dead feeder animals, and the condition of some pets.
Service Responsiveness
A recurring concern is difficulty getting timely assistance, especially in the fish and live-food departments, with reports of long waits, unanswered calls, employees being hard to find, checkout lines, and occasionally rude or inattentive interactions.
Summarized with AI
