Two Easy Ways to Start Earning Rewards!
Yes, curbside pickup is available at Petco Germantown. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Germantown Petco at (301) 515-8153 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Germantown Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (301) 515-8153 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (301) 515-8153.
Helpful Staff
Many customers praise the staff as friendly, patient, knowledgeable, and willing to go above and beyond with product guidance, pet care, checkout, and delivery support. A smaller number report rude or dismissive interactions, so service consistency varies.
Good Selection
Customers commonly find the store well stocked, organized, and convenient, with a broad selection of food, treats, supplies, animals, grooming, training, and veterinary services. Several shoppers also mention competitive sales, rewards, and easy price matching.
Grooming Experiences
Many customers describe grooming as caring, skilled, and successful, especially with nervous or difficult dogs. However, several reviews report uneven or unfinished cuts, concerns about handling, communication problems, or inconsistent management during grooming appointments.
Service Delays
Several customers report long waits for checkout, floor assistance, fish service, grooming communication, or curbside pickup. These reviews point to staffing and coordination challenges during some visits, although other customers experienced quick, smooth service.
Product Care
Multiple reviews raise concerns about product or animal-care quality, including expired or moldy treats, expired collars, dead feeder insects or fish, moth-affected food, and poorly maintained aquatic or reptile habitats. Other customers report healthy animals, clean conditions, and reliable product availability.
Summarized with AI
