Yes, curbside pickup is available at Petco Germantown. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Germantown Petco at (301) 515-8153 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Germantown Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (301) 515-8153 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (301) 515-8153.
Helpful Staff
Many customers praised the staff for being friendly, knowledgeable, and helpful. They appreciated the assistance provided during their visits, with specific mentions of employees going above and beyond to ensure a positive experience.
Good Grooming Services
Several reviews highlighted positive experiences with grooming services, noting that groomers were skilled and attentive to the needs of pets. Customers expressed satisfaction with the grooming results and the care their pets received.
Clean and Well-Stocked
The store is often described as clean and well-stocked, with a good selection of products available for pets. Customers found it easy to find what they needed during their visits.
Customer Service Issues
Some customers reported negative experiences related to customer service, particularly with management and cashier interactions. Several reviews mentioned rude behavior and a lack of assistance during busy times, indicating a need for improvement in customer service.
Quality Control Concerns
There were multiple complaints about product quality, including expired items and poor conditions of live animals. Customers expressed disappointment over receiving products that did not meet expected standards, raising concerns about quality control.
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