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Petco Pet Store in Pittsfield

690 Merrill Rd
Pittsfield MA, 01201
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Welcome to your Petco in Pittsfield, MA

Petco on Merrill Road near Route 9 serves Pittsfield and neighboring communities including Lanesborough, Dalton, Lenox, Hancock, and Adams with everyday pet supplies, nutrition, and in-store services. Pet parents will find a wide selection of dog food and cat food alongside grooming, training, aquatics, and vaccination clinic services all under one roof. Burbank Park at Onota Lake is just a short drive away and includes Pittsfield's first dedicated dog park, so stocking up on treats or gear before a visit there makes real sense. Petco Love connects this store to local adoption efforts, helping more animals find homes right here in the Berkshires. Your pets are part of this community, and so is this store.
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Frequently Asked Questions

Petco Pet Store in Pittsfield, MA Reviews

What Customers Say

Grooming Satisfaction

Many customers praise the grooming team for being patient, professional, fairly priced, and delivering excellent results, especially for anxious or difficult-to-groom dogs.

Product Availability

Customers appreciate the broad selection of pet food, supplies, treats, and live feeder items, with many reporting that they can usually find what they need in store or online.

Service Variability

Several customers describe staff as friendly, knowledgeable, and helpful, while multiple others report inattentive or rude service, difficulty finding assistance, inconsistent policy explanations, and periods of understaffing.

Animal Care Concerns

Multiple reviews raise serious concerns about fish and other animal care, including algae-covered or poorly maintained tanks, sick or dying fish, inadequate enclosures, and animals becoming ill or dying soon after purchase.

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