Yes, curbside pickup is available at Petco Pembroke. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Pembroke Petco at (781) 826-6179 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Pembroke Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (781) 826-6179 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (781) 826-6179.
Helpful Staff
Many reviews highlight the staff's friendliness and helpfulness, with customers appreciating their knowledge about pet care and products. Specific employees, like Marie and Elias, received praise for their outstanding customer service.
Good Selection
The store is noted for having a great variety of pet supplies, including food and toys, which many customers find satisfactory. The cleanliness and organization of the store also contribute to a positive shopping experience.
Positive Grooming Experiences
Several customers report positive experiences with the grooming services, particularly mentioning the care and attention their pets receive. Groomers are described as kind and patient, making the grooming process less stressful for anxious pets.
Mixed Checkout Experiences
While many customers enjoy friendly service at checkout, some have reported negative experiences with specific cashiers, citing rudeness and unprofessional behavior. This seems to be an isolated issue, as most reviews reflect a positive checkout experience.
Concerns with Management
A few reviews express dissatisfaction with the store management, particularly regarding customer service and handling of complaints. Some customers felt their concerns were dismissed, leading to frustration with the overall experience.
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