Yes, curbside pickup is available at Petco Lake Charles. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Lake Charles Petco at (337) 474-2711 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Lake Charles Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (337) 474-2711 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (337) 474-2711.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers appreciating their knowledge and willingness to assist. For instance, one customer noted the staff's patience and helpfulness when answering questions and assisting with online orders.
Clean and Organized
The store is frequently described as clean and well-organized, making it easy for customers to find what they need. Several reviews mention the pleasant shopping environment and the cleanliness of the pet areas.
Good Selection
Customers appreciate the variety of products available for their pets, including a great selection of fish and other animals. Many reviews commend the store for having a good assortment of items that cater to different pet needs.
Mixed Customer Service Experiences
While many customers report positive interactions with staff, some have experienced poor customer service, particularly from specific employees. Instances of rudeness and dismissive attitudes were noted, indicating inconsistency in service quality.
Concerns About Animal Care
Several reviews express concern over the care of animals in the store, mentioning issues such as dirty enclosures and inadequate attention to the needs of pets. This has led to dissatisfaction among some customers regarding the welfare of the animals.
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