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Yes, curbside pickup is available at Petco West Dundee. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your West Dundee Petco at (847) 426-5616 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, West Dundee Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (847) 426-5616 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (847) 426-5616.
Friendly Staff
Many reviewers describe the associates as friendly, helpful, knowledgeable, and welcoming, with attentive customer service across the store.
Clean Selection
Customers frequently praise the clean, organized store, broad product variety, reasonable bargains, and generally strong inventory availability.
Pet Services
Grooming and pet care receive substantial positive feedback, with reviewers highlighting patient, caring staff and pets that enjoy returning.
Some Service Concerns
A minority of reviews report rude or unprofessional interactions involving management, grooming appointments, clinic handling, checkout policies, or limited assistance, though these concerns are outweighed by the many positive service experiences.
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