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Yes, curbside pickup is available at Petco West Dundee. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your West Dundee Petco at (847) 426-5616 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, West Dundee Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (847) 426-5616 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (847) 426-5616.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers appreciating their knowledge and willingness to assist. Employees are often described as warm and welcoming, contributing to a positive shopping experience.
Good Selection
Customers frequently mention the variety of products available at the store, including pet food, supplies, and even unique items like uncommon fish species. Many find that they can always find what they need.
Positive Grooming Experiences
Several customers have had positive experiences with the grooming services, noting that the groomers are patient and caring with their pets. Many express satisfaction with the grooming quality and the staff's approach.
Service Issues
While many customers have had positive experiences, some report issues with service, particularly regarding grooming appointments and staff professionalism. Several reviews mention long wait times and unprofessional behavior from management, indicating a need for improvement in these areas.
Concerns with Animal Care
A number of reviews express serious concerns about the treatment of animals during veterinary visits, with specific incidents of rough handling and inadequate care being highlighted. This has led some customers to advise against using the clinic services at this location.
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