Yes, curbside pickup is available at Petco Rockford. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Rockford Petco at (815) 229-0184 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Rockford Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (815) 229-0184 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (815) 229-0184.
Helpful Staff
Many customers appreciate the friendly and knowledgeable staff, noting their willingness to assist and provide advice. Reviews highlight positive experiences with staff members who go above and beyond, such as helping with pet grooming and finding specific products.
Good Selection
The store offers a variety of products for pets, including food, toys, and supplies. Customers have noted that they can usually find what they need, and some have praised the availability of high-end pet food and other items.
Clean and Organized
The store is frequently described as clean, well-organized, and easy to navigate. Customers have commented on the attractive presentation of animal habitats and the overall shopping environment.
Customer Service Issues
While many reviews are positive, some customers have reported issues with customer service, particularly regarding long wait times for assistance and communication problems during grooming appointments. A few customers expressed dissatisfaction with the handling of their pets during grooming, leading to concerns about the staff's experience.
Live Animal Care Concerns
Several reviews raised concerns about the care of live animals in the store, including reports of dead fish in tanks and issues with the availability of live food for reptiles. Customers have expressed disappointment in the store's ability to maintain healthy conditions for animals.
Summarized with AI
