Petco has groomers who specialize in grooming cats at select locations. Not every location offers cat grooming. Please call your salon for more information about scheduling and pricing. Or to book an appointment for your cat call (708) 442-4550 for more information.
We are committed to maintaining the highest standards of animal care and safety in the industry, as developed under the supervision of our Director of Veterinary Medicine, with counsel from several independent experts in animal care, behavior and ethics.
A few ways we ensure your pet's safety in the grooming salon is by:
Typically, a grooming session ranges from 2-4 hours. The duration of a grooming session varies based on your pet's size and the chosen service. At check-in or when calling, your groomer can give you an estimated finish time.
For smaller services like nail trims that don't require a full grooming session, they usually take about 5 minutes. While appointments might not be essential given salon availability, we suggest contacting your nearby salon to ensure availability.
If you prefer dedicated attention from a specific stylist with minimal kennel and waiting time, consider requesting the VIP Treatment upon arrival. This option is particularly beneficial for dogs prone to anxiety and brachycephalic breeds, including French Bulldogs, English Bulldogs, Pugs, and Boxers.
To ensure the well-being of our guests and grooming team, we ask for up-to-date vaccination records based on your pet's age. Here's what's needed:
Dogs
Cats
Kindly ensure there's a gap of at least 24 hours between the vaccine's administration and the grooming session. If you're uncertain, reach out to your local Petco salon to verify the required vaccinations before your pet's appointment.
Vaccination records out-of-date? Check out Petco Veterinary Services for a nearby Petco walk-in vaccination center.
After an appointment is booked, a questionnaire will be sent inquiring of any special needs or specific sensitivities. Petco groomers are trained to handle various pet needs, and they will work with you to ensure a positive experience for your pet.
Costs vary depending on the type, size, and breed of the pet, as well as the specific services required. Contact the North Riverside store at (708) 442-4550 or visit the Petco website for detailed pricing information.
Excellent Groomers
Many reviews highlight the exceptional skills and care provided by groomers like David, Melissa, and Dawn. Customers appreciate their attentiveness and ability to handle anxious pets, ensuring a positive grooming experience.
Great Customer Service
Several customers commend the friendly and professional demeanor of the staff, particularly noting the helpfulness of employees like Ray and the overall positive atmosphere at the grooming location.
Mixed Experiences with Grooming Quality
While many customers report satisfactory grooming results, some have experienced issues such as incomplete services or dissatisfaction with the grooming outcome. A few reviews mention that certain groomers may not meet expectations consistently.
Concerns Over Communication and Scheduling
Several customers express frustration with scheduling issues and communication problems, including long wait times and lack of clarity regarding services. These concerns suggest a need for improvement in operational efficiency.
Negative Experiences Reported
A minority of reviews detail serious complaints, including injuries to pets during grooming and poor customer service experiences. These incidents highlight potential risks and inconsistencies in service quality that some customers have faced.
Summarized with AI