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Yes, curbside pickup is available at Petco Bourbonnais. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Bourbonnais Petco at (815) 929-0245 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Bourbonnais Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (815) 929-0245 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (815) 929-0245.
Helpful Staff
Many customers describe the staff as friendly, courteous, knowledgeable, and willing to help locate products, answer questions, and assist with returns or online pickups.
Grooming Quality
Grooming receives consistently positive feedback, with customers praising skilled, patient, and caring service for dogs with different temperaments and needs.
Useful Selection
Customers appreciate the store’s pet supplies, food variety, small-animal products, rewards program, and convenient app ordering, although some mention higher prices or occasional stock gaps.
Service Inconsistency
While many interactions are positive, several customers report difficulty finding assistance, inattentive or rude checkout experiences, and unhelpful interactions when purchasing animals or resolving product issues.
Livestock Concerns
Several reviews raise concerns about fish and other animal care, including unhealthy or poorly maintained tanks, fish illness or loss, inadequate handling, and concerns about enclosure conditions.
Summarized with AI
