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Yes, curbside pickup is available at Petco Bourbonnais. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Bourbonnais Petco at (815) 929-0245 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Bourbonnais Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (815) 929-0245 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (815) 929-0245.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with specific mentions of employees like Max and Kayla providing excellent customer service and support.
Good Selection
Customers appreciate the wide selection of products available, particularly for cat food and small animals, with several noting the store's cleanliness and organization.
Positive Grooming Experiences
Numerous reviews commend the grooming services, particularly praising Kayla and Sarah for their skills and the care they provide to pets.
Customer Service Issues
While many experiences are positive, several customers report instances of poor customer service, particularly from grooming staff and during checkout, with some feeling ignored or rushed.
Product Availability Concerns
Some customers express frustration over product availability, noting that items are often out of stock or that the quality of live animals, particularly fish, is lacking.
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