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Yes, curbside pickup is available at Petco Mason City. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Mason City Petco at (641) 424-5153 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Mason City Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (641) 424-5153 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (641) 424-5153.
Helpful Staff
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Kayley and Mario for their knowledge and assistance in finding products and providing care advice.
Good Product Selection
The store generally has a good selection of pet products, with customers noting that they can often find what they need, including specific pet food and supplies.
Grooming Services
The grooming services received positive feedback, with customers appreciating the care and attention their pets received from the grooming staff.
Customer Service Issues
Several reviews pointed out significant issues with customer service, including rude staff interactions, long wait times for assistance, and a lack of acknowledgment from employees, leading to a frustrating shopping experience.
Stock and Availability Problems
Customers reported frequent issues with product availability, including dead or unhealthy animals for sale and discrepancies between online stock and in-store inventory.
Summarized with AI
