Yes, curbside pickup is available at Petco Hilo. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Hilo Petco at (808) 959-3276 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Hilo Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (808) 959-3276 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (808) 959-3276.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers expressing appreciation for their knowledge and willingness to assist. The store is often described as clean and well-stocked, contributing to a positive shopping experience.
Good Selection
Customers frequently mention the great variety of pet products available, including cat food and supplies for other pets. The store is noted for having a good inventory that meets customer needs.
Positive Experiences
Numerous reviews reflect positive shopping experiences, with customers feeling welcomed and valued. Many appreciate the store's involvement in adoption events and the overall atmosphere.
Customer Service Issues
Some customers report negative experiences with customer service, including rude interactions and issues with returns. A few reviews mention dissatisfaction with pricing and stock availability, indicating that while many have positive experiences, there are notable concerns that need addressing.
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