Yes, curbside pickup is available at Petco University Plaza. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your University Plaza Petco at (239) 432-2869 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, University Plaza Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (239) 432-2869 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (239) 432-2869.
Helpful Staff
Many customers describe the staff as friendly, knowledgeable, and willing to go beyond expectations, including helping locate products, explaining pet food changes, and providing kind service in grooming and vaccination clinics.
Store Selection
Customers appreciate the clean, well-organized store, broad range of pet supplies, convenient shopping options, and frequent sales. Some shoppers report limited selection or occasional out-of-stock products, especially for specific food, toys, leashes, and live supplies.
Grooming Experiences
Grooming feedback is mixed. Several customers praise the care, communication, and results from individual groomers, while others report uneven cuts, incomplete services, injuries, unexpected refusals, or concerns about how pets were handled.
Service Delays
Several reviews report difficulty finding employees on the sales floor, long waits for assistance or checkout, delayed fulfillment, and inconsistent responses to returns or other service issues.
Aquarium Care
Multiple customers raise concerns about fish welfare and aquarium upkeep, including cloudy or unhealthy betta displays, dead or poorly stocked feeder fish, unattended fish problems, and concerns about the condition or handling of individual fish.
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