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Yes, curbside pickup is available at Petco Windsor. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Windsor Petco at (860) 687-1134 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Windsor Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (860) 687-1134 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (860) 687-1134.
Positive Staff Interactions
Many customers reported positive experiences with staff, highlighting their friendliness and helpfulness. For instance, one customer praised a groomer for being kind and calming to their pet, while another noted the pleasant demeanor of cashiers.
Convenient Location
The store's location is frequently mentioned as convenient for customers, making it a preferred choice for many who live nearby.
Product Availability
Several reviews indicate that the store generally has a good selection of products in stock, with customers finding what they need without difficulty.
Customer Service Issues
While many had positive experiences, several customers reported significant issues with customer service, including rude staff interactions and inconsistent information regarding services and policies. Some noted that the store was often understaffed, leading to long wait times and unhelpful responses.
Grooming Complaints
There are multiple complaints regarding grooming services, with customers expressing dissatisfaction over the quality of grooming and negative interactions with staff. Some reported that their pets were not groomed properly or that appointments were mishandled.
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