Yes, curbside pickup is available at Petco Van Nuys. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Van Nuys Petco at (818) 997-4009 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Van Nuys Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (818) 997-4009 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (818) 997-4009.
Helpful Staff
Many customers describe the staff as friendly, knowledgeable, attentive, and willing to assist with product selection, carrying purchases, rewards, returns, and pet care. Grooming and training teams also receive several positive mentions for treating pets thoughtfully.
Good Selection
Customers frequently find the store well stocked, organized, and convenient, with broad choices of pet food, treats, supplies, and specialty products. Some shoppers note limited variety or occasional out-of-stock items in smaller departments.
Clean Store
Several reviews praise the store’s cleanliness, organization, accessible layout, and welcoming atmosphere. A smaller number of customers report that the self-wash or other animal-care areas needed better cleaning and maintenance.
Service Consistency
Although many visits are described as fast and pleasant, several customers report inconsistent service, including long waits for assistance, delays with feeder purchases, unclear service hours, difficult returns or exchanges, and dissatisfaction with some grooming appointments. These experiences contrast with other reviews describing efficient checkout and helpful resolutions.
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