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Yes, curbside pickup is available at Petco San Rafael. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your San Rafael Petco at (415) 457-5262 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, San Rafael Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (415) 457-5262 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (415) 457-5262.
Helpful Staff
Many customers praise the staff as friendly, knowledgeable, patient, and willing to provide alternatives or special assistance. Several others report inconsistent service, including difficulty finding help or interactions they considered rude, particularly in the fish department.
Wide Selection
The store is frequently described as convenient, well stocked, and offering a broad range of food, toys, supplies, and products for different types of pets. Customers also appreciate competitive prices in some categories, though a few find prices high.
Animal Sales
Several customers strongly object to the sale of live animals, especially fish, reptiles, birds, and small mammals. They raise concerns about enclosure size, enrichment, animal care, and the preference for rescue or adoption partnerships.
Store Operations
Several reviews mention understaffing, long waits, limited assistance, disorganized aisles, poor cleanliness, and occasional stock or expiration-date concerns. Some customers also report unexpected closures or grooming appointments that were unavailable despite being scheduled.
Summarized with AI
