Yes, curbside pickup is available at Petco San Mateo. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your San Mateo Petco at (650) 357-9480 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, San Mateo Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (650) 357-9480 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (650) 357-9480.
Friendly Service
Many customers praise the staff as friendly, courteous, knowledgeable, and willing to provide helpful product advice. Several reviewers also highlighted positive experiences with checkout, returns, fish care guidance, and assistance finding products.
Product Selection
Customers often appreciate the broad selection, convenient location, reasonable prices, and availability of pet supplies, fish, and other animals. Some visits also received praise for clean, organized stores and convenient online ordering or delivery options.
Grooming Experiences
Grooming receives substantial praise for patient staff, quality cuts, and positive experiences with dogs. However, several customers describe inconsistent appointment handling, refusals involving nervous or senior pets, and occasional dissatisfaction with grooming results.
Store Operations
Some customers report long checkout or assistance waits, limited staffing, clutter or cleanliness concerns, and recurring stock or website availability mismatches. These issues appear alongside many otherwise positive comments about service and product availability.
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