Yes, curbside pickup is available at Petco Pinecrest. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Pinecrest Petco at (949) 588-6112 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Pinecrest Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (949) 588-6112 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (949) 588-6112.
Friendly Staff
Customers frequently praise the staff for being friendly, helpful, and knowledgeable. Many reviews highlight specific employees, like Ben, who provide exceptional service and create a positive shopping experience.
Good Product Selection
The store offers a wide variety of pet products, including specialized items for dogs and aquatics. Customers appreciate the availability of unique pets and supplies, making it a convenient option for pet owners.
Positive Training Experiences
Several customers report positive experiences with training programs, noting helpful instructors and effective courses for their pets.
Customer Service Issues
While many customers enjoy their visits, some report negative experiences with customer service, including unhelpful staff and issues with management. A few reviews mention disrespectful interactions and unresolved complaints.
Grooming Concerns
There are significant concerns regarding the grooming services, with multiple reviews detailing negative experiences, including injuries to pets and poor handling. Customers advise caution when using grooming services at this location.
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