Petco has groomers who specialize in grooming cats at select locations. Not every location offers cat grooming. Please call your salon for more information about scheduling and pricing. Or to book an appointment for your cat call (925) 308-7307 for more information.
We are committed to maintaining the highest standards of animal care and safety in the industry, as developed under the supervision of our Director of Veterinary Medicine, with counsel from several independent experts in animal care, behavior and ethics.
A few ways we ensure your pet's safety in the grooming salon is by:
Typically, a grooming session ranges from 2-4 hours. The duration of a grooming session varies based on your pet's size and the chosen service. At check-in or when calling, your groomer can give you an estimated finish time.
For smaller services like nail trims that don't require a full grooming session, they usually take about 5 minutes. While appointments might not be essential given salon availability, we suggest contacting your nearby salon to ensure availability.
If you prefer dedicated attention from a specific stylist with minimal kennel and waiting time, consider requesting the VIP Treatment upon arrival. This option is particularly beneficial for dogs prone to anxiety and brachycephalic breeds, including French Bulldogs, English Bulldogs, Pugs, and Boxers.
To ensure the well-being of our guests and grooming team, we ask for up-to-date vaccination records based on your pet's age. Here's what's needed:
Dogs
Cats
Kindly ensure there's a gap of at least 24 hours between the vaccine's administration and the grooming session. If you're uncertain, reach out to your local Petco salon to verify the required vaccinations before your pet's appointment.
Vaccination records out-of-date? Check out Petco Veterinary Services for a nearby Petco walk-in vaccination center.
After an appointment is booked, a questionnaire will be sent inquiring of any special needs or specific sensitivities. Petco groomers are trained to handle various pet needs, and they will work with you to ensure a positive experience for your pet.
Costs vary depending on the type, size, and breed of the pet, as well as the specific services required. Contact the Brentwood store at (925) 308-7307 or visit the Petco website for detailed pricing information.
Skilled Groomers
Many customers praise the groomers at Petco, particularly Tara and Autumn, for their exceptional care and skill. Reviews highlight how dogs come back happy and well-groomed, with specific mentions of the attention to detail and the comfort provided to pets during grooming.
Positive Experiences
Numerous reviews reflect positive experiences with the grooming services, noting that pets are treated kindly and come home looking great. Customers appreciate the friendly staff and the overall atmosphere of the grooming department.
Appointment Issues
Several customers report issues with appointment scheduling, including last-minute cancellations and rescheduling without notice. While many have had good experiences, some express frustration over the reliability of appointment times.
Mixed Customer Service
While many reviews commend the grooming staff, there are notable complaints about customer service, particularly regarding communication and responsiveness. Some customers experienced rudeness or felt ignored by the front desk staff, which detracted from their overall experience.
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