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Dr. Mary Nelson serves as Hospital Medical Leader at the Petco veterinary hospital in Des Moines-Clive, where she's practiced veterinary medicine for about eight years after earning her degree from Iowa State University. She treats dogs and cats along with a growing number of small mammals and reptiles, and her clinical interests center on dermatology and soft tissue surgery, from managing complex allergy and skin cases to performing spays, neuters, and mass removals. Dr. Nelson views pet care as a team effort between veterinarian and family, working to offer treatment options that fit each client's needs while keeping communication open well beyond the exam room. Outside the hospital, she spends her free time with her kids, reading, and horseback riding.
Dr. Laura Andersen-Koester is a Hospital Veterinarian at the Petco veterinary hospital in Des Moines-Clive, where she's practiced for the last 6 of her 20 years in veterinary medicine. A residency-trained shelter medicine veterinarian with a Master's in Public Health, she brings advanced soft tissue surgery skills, dental care, and exotic pet medicine for rabbits and guinea pigs into her daily work with dogs and cats. Clients appreciate her patient, open-minded approach and her focus on educating families about their pets' health, and outside the clinic she volunteers with local animal rescue groups while enjoying crochet and other crafts with her own pets at home.
Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Clive.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Clive. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Compassionate Care
Many reviewers praise the team for treating pets gently, helping anxious animals feel comfortable, and showing empathy during stressful or serious situations.
Knowledgeable Team
Customers frequently describe the veterinarians and technicians as professional, thorough, and willing to explain diagnoses, treatment options, follow-up care, and costs.
Convenient Visits
Reviews often highlight easy appointment access, prompt service, efficient visits, and helpful staff who accommodate urgent, walk-in, or last-minute needs.
Scheduling Concerns
Some customers report long or unexpected waits, appointment changes without adequate notice, unclear appointment types, and difficulties when clinics were unavailable or appointments could not be honored.
Price Concerns
Although many reviewers appreciate upfront estimates and budget discussions, several describe services as expensive, report upselling or added fees, or feel pricing limited access to care.
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