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Petco Pet Store in Boston Road

1694 Boston Rd
Springfield MA, 01129
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Welcome to your Petco in Boston Road, MA

Petco on Boston Road serves Springfield and nearby neighborhoods including Sixteen Acres, Pine Point, East Springfield, East Forest Park, and East Longmeadow, with everyday pet supplies just off Route 20. From a full aquatics department to a wide selection of dog food and cat food, nutrition essentials, grooming, training, and on-site vaccination clinics, knowledgeable partners are here to help pet parents find what their animals actually need. After stocking up, Lake Lorraine State Park is a short drive along Boston Road, so pups can burn off energy at the water before heading home. Petco Love has helped connect adoptable animals with Springfield families through this location, strengthening the community it serves one pet at a time. A good match, a full cart, and a dog who got to swim.
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Frequently Asked Questions

Petco Pet Store in Boston Road, MA Reviews

What Customers Say

Helpful Service

Most reviewers describe the staff as friendly, knowledgeable, and efficient, with employees often helping customers find products, manage busy checkout lines, and answer pet-care questions. Several reviews also report inconsistent experiences, including rude or dismissive interactions.

Grooming Care

Grooming is a strong positive theme, with many customers praising the staff’s patience, professionalism, gentle handling, and results across routine grooming and nail-care appointments.

Product Selection

Many customers say the store usually has what they need and appreciate the broad range of pet supplies, food, and animals. Some reviews mention limited selection or availability for specific foods, fish, birds, reptiles, and other products.

Clean Organization

Several reviewers describe the store as clean, organized, and easy to shop, while customers also value convenient online ordering, in-store pickup, and price matching.

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