Yes, curbside pickup is available at Petco Springfield. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Springfield Petco at (217) 793-7387 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Springfield Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (217) 793-7387 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (217) 793-7387.
Friendly Staff
Many customers appreciate the friendly and helpful staff at this location, noting that employees are knowledgeable and eager to assist. Specific mentions of staff members like JC, Vivian, and Tyler highlight their positive impact on the shopping experience.
Clean and Organized
The store is frequently described as clean and well-organized, making it easy for customers to find what they need. This positive aspect contributes to a pleasant shopping experience.
Good Product Selection
Customers report a good selection of pet products, including food and toys, with many expressing satisfaction with their purchases. The availability of specific items, like the Royal Canin food, is also noted positively.
Mixed Customer Service Experiences
While many reviews praise the customer service, some customers report negative experiences, including rude interactions and issues with staff communication. Several customers experienced frustration with the checkout process and staff availability.
Concerns About Animal Care
Several reviews express concern about the health and care of animals in the store, with reports of sick pets and inadequate conditions. This issue is highlighted by multiple customers, indicating a need for improvement in animal welfare.
Summarized with AI
