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Yes, curbside pickup is available at Petco Springfield. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Springfield Petco at (217) 793-7387 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Springfield Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (217) 793-7387 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (217) 793-7387.
Helpful Staff
Many customers praise the team as friendly, knowledgeable, patient, and willing to provide hands-on help with products, pets, and heavy purchases. Some shoppers report inconsistent expertise, inattentive service, or rude interactions.
Products And Value
Customers often appreciate the broad selection, competitive pricing, rewards benefits, and ability to find needed supplies. Several reviews mention essentials being out of stock, limited availability, or concerns about product freshness.
Grooming Support
Grooming and practical pet assistance receive positive feedback, with customers describing staff as caring, efficient, and helpful when handling anxious pets, product questions, and in-store services.
Animal Care
Several reviews raise concerns about animal health or habitat conditions, including sick or deceased fish, reptiles and snakes with possible care issues, outdated feeder items, and inconsistent guidance when purchasing small animals.
Store Operations
Some customers report difficulty finding available staff, long checkout waits, limited register coverage, and pickup orders not being brought out promptly, suggesting an uneven in-store experience during busy or understaffed periods.
Summarized with AI
