Yes, curbside pickup is available at Petco New Lenox. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your New Lenox Petco at (815) 462-0639 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, New Lenox Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (815) 462-0639 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (815) 462-0639.
Helpful Staff
Many customers appreciate the friendly and knowledgeable staff, noting their willingness to assist with questions and provide recommendations for pet care.
Good Selection
The store is often praised for having a wide variety of pet products in stock, including food and supplies for various animals.
Clean Environment
Several reviews mention that the store is clean and organized, contributing to a pleasant shopping experience.
Customer Service Issues
While many have had positive experiences, several customers report poor service from specific employees, including rudeness and lack of assistance, which has led some to consider shopping elsewhere.
Grooming Complaints
There are multiple complaints regarding grooming services, with some customers expressing dissatisfaction with the quality of grooming and treatment of their pets.
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