Yes, curbside pickup is available at Petco Lake Zurich. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Lake Zurich Petco at (847) 550-6760 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Lake Zurich Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (847) 550-6760 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (847) 550-6760.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (847) 550-6760.
Product Selection
Customers frequently praise the broad selection, dependable availability, organized aquatic section, and quality of food, supplies, and pet accessories.
Helpful Staff
Many customers describe employees as friendly, knowledgeable, and willing to provide personalized help with food, aquariums, reptiles, purchases, and veterinary visits.
Service Consistency
Experiences with grooming and veterinary services are mixed. Many customers praise attentive, compassionate care, while several report long waits, poor communication, or concerns about grooming incidents and follow-up.
Prescription Purchases
Several customers reported confusion or conflict around prescription food requirements, including inconsistent handling of cards or records and interactions they considered rude, hostile, or poorly explained.
Animal Care
Several reviews raise concerns about live-animal conditions, including dead or neglected fish, unsuitable guinea pig habitats, dead feeder insects, and infestations in insect containers.
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