Yes, curbside pickup is available at Petco Hillside. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Hillside Petco at (708) 493-2237 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Hillside Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (708) 493-2237 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (708) 493-2237.
Helpful Staff
Many reviews highlight the friendly and helpful nature of the staff, with specific mentions of employees going above and beyond to assist customers. For instance, one customer praised an employee named Danny for his detailed recommendations regarding pet food.
Clean Environment
The store is frequently described as clean and organized, contributing to a positive shopping experience. Customers appreciate the neatness of the store and the overall atmosphere.
Grooming Issues
While some customers have had positive experiences with grooming, several reviews express serious concerns about the grooming service, including reports of pets being injured or returned in poor condition. Many customers noted unprofessional behavior from grooming staff and a lack of accountability from management.
Customer Service Concerns
There are multiple complaints regarding poor customer service, particularly in the grooming department. Some customers reported feeling dismissed or ignored by staff, and issues with appointment management were noted.
Animal Care Criticism
Several reviews raise serious concerns about the conditions of animals in the store, particularly regarding cleanliness and care for birds and small animals. Customers described filthy cages and inadequate living conditions, which they deemed unacceptable.
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