Yes, curbside pickup is available at Petco Santee. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Santee Petco at (619) 449-1668 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Santee Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (619) 449-1668 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (619) 449-1668.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (619) 449-1668.
Friendly Staff
Many customers appreciate the friendly and helpful staff at this Petco location, noting that employees often go above and beyond to assist them. For example, one customer mentioned a staff member who helped them find medication for their cat and explained how to use it effectively.
Clean and Organized
The store is frequently described as clean and well-organized, making it easy for customers to find the products they need. Several reviews highlight the clear display of prices and product availability.
Great Selection
Customers often mention the wide variety of products available, including pet food, supplies, and even live animals. Many find everything they need for their pets in one visit.
Mixed Customer Service Experiences
While many reviews praise the customer service, some customers report negative experiences with specific employees, particularly at the cash register. Several reviews mention instances of rudeness or lack of assistance, indicating that while there are many friendly staff members, there are also some who do not meet customer expectations.
Concerns with Grooming and Fish Departments
Several customers express dissatisfaction with the grooming services and the fish department. Complaints include poor customer service from groomers and a lack of knowledge among staff regarding fish care, leading to frustrating experiences.
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